Samsung kies software for pc connection6/17/2023 It is only then that you could confirm a connection couldn’t be established using the USB cable you have in your possession. But in order to confirm that you should connect the phone to another computer to see if it would also fail to detect the new hardware.Īs a user trying to troubleshoot the problem, make sure the other end of the cable is attached firmly to your phone while the other to the computer. When you connect your device to your computer and the machine failed to detect that a new hardware was just plugged in, it’s a sign of a broken USB cord. Going About Hardware-Related Problemsīroken USB Cable. The only option left for you to do is to uninstall KIES from your computer completely and reinstall it. In case you recently updated your phone and this problem occurred, neither the reinstallation of the drivers nor the KIES connection troubleshooter can fix the problem. This procedure has been proven effective by many users already as far as failed KIES installation and corrupt drivers are concerned.
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